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This post describes new and planned features, so we want to remind you of our forward-looking statement, which states you should only make purchasing decisions based on existing features and functionality. In a world where the internet is woven into the fabric of our daily lives, accessibility is a human right. If we […]

Admins, have you ever needed to have actions taken in Salesforce if something happens in an external system? Have you ever needed to log an error or notify people if an error occurs? If yes, then a platform event-triggered flow might be what you need. In this post, we’ll provide a high-level overview of a The post […]

Today on the Salesforce Admins Podcast, we talk to LeeAnne Rimel, Senior Director of Admin and Developer Strategic Content at Salesforce. Join us as we chat about the TraiblazerDX 2024 Call for Participation and why you should submit. You should subscribe for the full episode, but here are a few takeaways from our […]

As part of Salesforce’s continuous evolution of Einstein, it’s time we take a moment to provide an update on how Einstein is impacting one of your favorite tools in your admin toolbox: Salesforce Flow. Flow has many powerful capabilities and has helped Salesforce Admins like you streamline and automate your work […]

As an admin, you may be given business requirements to perform some type of automation, like maintain your org’s data or complete routine tasks (for example, send an email reminder) on a scheduled time and frequency, such as daily or weekly. Or, you might just need to run automation once on a batch of records. The […]

Today on the Salesforce Admins Podcast, we talk to Cheryl Feldman, Director of Product Management at Salesforce covering all user access features. Join us as we chat about best practices for configuring user access and discuss the latest initiatives Cheryl is spearheading to assist you.  You should subscribe for the […]

While its impact is widespread, one of the most exciting aspects of artificial intelligence (AI) is its ability to create conversational interactions that generate personalized experiences, supercharging productivity and efficiency. In this blog post, we’ll explore how the implementation of large language models on […]

This blog post was written by myself and Tom Bassett and is an abbreviated version of the presentation we delivered at Dreamforce ’23, where we explored how you can prepare your Salesforce org for the artificial intelligence (AI) revolution. We invite you to read this post, which outlines the key steps you can take, […]

Today on the Salesforce Admins Podcast, we talk to Ajaay Ravi, Senior Technical Product Manager at Salesforce. Join us as we chat about AI, Einstein for Flow (which at the time of the recording was called Flow GPT), and why admins should pay close attention. You should subscribe for the full episode, but here are The […]

Salesforce is a great tool for building out custom solutions to meet your organization’s unique needs. You have tremendous flexibility in building out a data model and user interface (UI) that captures all of the complexity of your specific user workflows using our low-code tools. This flexibility can sometimes come […]