Blogi Salesforce

Let’s face it: As a Salesforce Admin, you’re already juggling workflows, security settings, automations, and the ever-growing stack of requests from across your org. Now, toss in generative artificial intelligence (AI) and suddenly, everyone expects you to be part admin, part prompt whisperer. Good news: You […]

Building with Agentforce opens up a world of possibilities for Salesforce Admins, but identifying strong use cases and getting started can feel overwhelming at first. That’s why we asked six experienced Agentblazers to share their top tips for getting started, building efficiently, and demonstrating impact. From […]

Today on the Salesforce Admins Podcast, we talk to Melissa Hansen, Co-Founder and Principal Architect at HiFi Consulting Group, RAD Women Curriculum Lead, and Salesforce MVP. Join us as we chat about her journey from fixing printers to developing an agent-powered scheduling tool in the TDX Agentforce Hackathon on Team […]

The evolving admin landscape The Salesforce Admin role is continuously evolving, especially with the integration of artificial intelligence (AI). As Salesforce Admins, we play a crucial role in ensuring our users get the most out of the platform, and sometimes that means adapting to where our users are most […]

Dreamforce 2025 is your stage. Join us in San Francisco (and on Salesforce+) this October 14-16, where we’ll spotlight the most innovative, thoughtful, and trailblazing Salesforce Admins in the world. If you’ve got ideas, lessons, or real-world stories that can help admins grow, we want to hear from you! The Admin […]

This article was co-authored by Holly Prouty and Tuhina Koppikar, Lead Researchers on the Salesforce Research & Insights team.  At TDX ’25, the Agentforce Feedback Zone gave the Salesforce Research & Insights team an opportunity to listen to and learn from 228 admins, developers, and architects exploring […]

Today on the Salesforce Admins Podcast, we talk to Marisa Hambleton, Chief Delivery Officer and Founder of MH2X, and a member of the Salesforce MVP Hall of Fame. Join us as we chat about her experience in the TDX Agentforce Hackathon as a member of team MH4 and why clean data is essential for AI. The post […]

Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Team Agent 12 implemented an Agentforce […]

Today on the Salesforce Admins Podcast, we talk to Melissa Hill Dees, nonprofit Salesforce consultant and Salesforce MVP. Join us as we chat about how her TDX Hackathon team built a conference scheduling agent from scratch in 16 hours. You should subscribe for the full episode, but here are a few takeaways from our […]

Slack and Agentforce are, in some ways, natural companions. They both offer a conversational interface you can use to find information and provide access to automations through that interface. Think of Slack as the one place you can work with your colleagues, agents, and data.  Agentforce’s ability to leverage […]