Podcasty Salesforce

Quotable Podcast
  • Quotable Podcast Episode #149: How to Use Inside Sales to Drive Growth, with Ben Vonwiller and Maria Valdivieso de Uster

    Learn the growing power of inside sales: what it is, why it matters, and how to do right. Maria and Ben share McKinsey’s best-in-class practices from their research and experience across clients. They provide guidance on four popular topics: 1) creating an omni-channel experience, 2) effectively using customer […]

  • Episode #148: How Nielsen Is Transforming Its Sales Organization, with Andrew Criezis

    Learn how Nielsen, a global media company, is transforming its sales organization in terms of strategy, processes, technology, and culture. Andrew Criezis, SVP, Sales Ops & Enablement, walks us through how Nielsen recently redid its sales strategy to become more specific, focusing on personas. By creating sales […]

  • Episode #147: How to Use Intentionality to Trigger Success, with Michael O’Brien

    Learn how to break the cycle of negative self-talk that could be holding you back from your success. By surrounding yourself with people who give you confidence and using mindfulness to address negative self-talk, you can stop self-doubt from plaguing your mind. Hear how Michael O’Brien’s life-threatening accident […]

  • Episode #145: How to Build Trust with Customers, with Bill Wilson

    Build trust with customers by letting them participate in the sales conversation through choices. Choices enable sellers to change the conversation with customers from “Am I going to buy from you?” to “What am I going to buy from you?” Giving customers full transparency into your offerings helps them feel less […]

  • Episode #146: Three Elements Needed to Write a Convincing Proposal, with Bill Wilson

    In enterprise sales, it’s hard to avoid proposals. Start treating proposals as an opportunity to close the sale, not just as a formality. By focusing on benefits, using your prospect’s language, and providing choices, you will be able to effectively communicate your value. https://sfdc.co/bSiRiF   Guest:  Bill […]

  • Episode #144: How to Train Physically and Mentally to Become a Sales Champion From Coach Dana Cavalea

    No one becomes a sales champion by accident. The road to a successful sales career starts with physical and mental discipline — creating consistency in your patterns, habits, and behaviors. Anyone can live a “championship life” by identifying where you are going and what you need to do physically and mentally to […]

  • Episode #143: Listen to What Customers Aren’t Saying, with Oscar Trimboli

    Some salespeople hear one thing on calls: their customer’s voice. And most overestimate their ability to be effective listeners. Salespeople who can listen “in color” to multiple sources of information including themselves, the content, the context, and the unsaid words of their customers have a significant […]

  • Episode #142: Optimizing Your Presence at Events, with Alice Heiman

    How can you cut through the noise and bustle of events and shows and make a lasting impact on leads without being too aggressive? Events can be a unique opportunity to talk to the right people — not just anybody — or they can be a total loss of your time and resources. Well-structured, targeted approaches to […]

  • Episode #141: The Science of Sales Incentive Programs, with Charlotte Blank

    Rewarding strong sellers is simple — give them more money, right? Maybe not. The best incentive programs to establish for your sales teams may not necessarily be purely cash-driven. With about twenty million salespeople in the United States, it’s not surprising that there is an entire industry dedicated to rewards […]

  • Episode #140: Creating Compelling Value Propositions, with Lisa Dennis

    It’s time to start reverse engineering value propositions. The fastest way to earn a prospect’s trust, and potentially close the deal, is not by extolling the benefits of your product or services; rather, it’s by demonstrating your knowledge of and concern for your prospects’ challenges. Lisa Dennis, President […]

  • Episode #139: The Upside of Being an Introvert in Sales, with Christine Volden

    Introversion, while seemingly counterintuitive, can be a real asset in the world of sales. Known for being great listeners, their ability to read a room, and deal with difficult situations, introverts bring a unique skill set to the sales environment. Christine Volden, Founder, Soulful Selling, shares the differences […]

  • Episode #138: How the Agile Process Enriches Sales, with Kathi-Lyn Coker

    Creating tools to improve the sales process can be painful. Without active involvement in the development process and regular feedback, sales teams can find themselves presented with tools that don’t meet their needs. Kathi-lyn Coker, AVP Salesforce Platform Strategy, Lincoln Financial Distributors details how […]

  • Episode #137: The AI Advantage in Lead Scoring, with Marco Casalaina

    One of the greatest gifts of AI to sales is that of time; with mechanical tasks handled by increasingly intelligent AI, salespeople have the time to focus on interacting with customers in more sophisticated and informed ways. Marco Casalaina, VP Product Management, Einstein, Salesforce, digs into the rewards reps can […]

  • Episode #136: The Voice of Women in Sales, with Ryan Dowdy

    Selling is about understanding the customer’s needs to provide value and solve a problem. More than ever, the ability to connect is key to creating a beneficial buyer-seller relationship. Join Ryann Dowdy, Director of Sales at iFocus Marketing, as she discusses her passion for helping women discover how their […]

  • Episode #135: Coaching Sellers to Success, with Michelle Vazzana

    While organizations equip their managers with coaching tools, what is often lacking is the context of the everyday job of their sellers. Learn what sales managers can do to create programs that fit their seller's circumstances. https://sforce.co/2RYzRAA   Guest: Michelle Vazzana […]

Salesforce Admins Podcast
  • CDP for Admins with James Richter

    Today on the Salesforce Admins Podcast, we talk to James Richter, Director, Cloud Success & CSG Global Program Lead, Salesforce Customer Data Platform (CDP). Join us as we talk about what CDP is, how it will be the single source of truth across all platforms, and how to get your org ready. You should subscribe […]

  • Transferrable Skills with David Nava

    Today on the Salesforce Admins Podcast, we talk to David Nava, Lead Solution Engineer at Salesforce, Host of Military Trailblazer Office Hours, and 20-year Navy veteran. Join us as we talk about what to do after you pass the admin cert, how to decide what role in the Salesforce ecosystem is right for you, and The […]

  • Summer ’22 Release with Jennifer Lee

    Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Admin Evangelist at Salesforce. Join us as we chat about everything in the Summer ‘22 release and what Jennifer personally does to prep for an upcoming release. You should subscribe for the full episode, but here are a few takeaways from our […]

  • Admin Skills Kit with Nana Gregg

    Today on the Salesforce Admins Podcast, we talk to Nana Gregg, Solution Architect and Learning and Development Manager at VFP Consulting. Join us as we chat about the Salesforce Admin Skills Kit, why your background matters much more than you think when you’re trying to be an admin, and how the Skills Kit helps […]

  • May Monthly Retro with Mike and Gillian

    Today on the Salesforce Admins Podcast, we’ve got the Monthly Retro for May. Join us as we talk about the latest and greatest Salesforce content from May and reflect on an amazing, in-person TrailblazerDX.  You should subscribe for the full episode, but here are a few takeaways from our conversation from our […]

  • Experience Cloud with Khushwant Singh

    Today on the Salesforce Admins Podcast, we talk to Khushwant Singh, SVP, Product Management at Salesforce. Join us as we talk about his role heading up all things Experience—not just Experience Cloud but Experience Services, too. You should subscribe for the full episode, but here are a few takeaways from our […]

  • Create a User Management Super App with Andrew Russo

    Today on the Salesforce Admins Podcast, we talk to Andrew Russo, Salesforce Architect at BACA Systems. Join us as we chat about the amazing user management super app he built and how you can approach building apps to be an even more awesome admin. You should subscribe for the full episode, but here are a The post […]

  • Live from TrailblazerDX

    Today on the Salesforce Admins Podcast, we take the show on the road, live from TrailblazerDX. Join us as we talk about how we put on events like these, what it’s like to go to a live event for the first time, and tips from a Salesforce expert about why networking is so important. You The post Live from […]

  • April Monthly Retro with Mike and Gillian

    Today on the Salesforce Admins Podcast, we’ve got the Monthly Retro for April. Join us as we talk about all the great Salesforce content from April, including some World Tour travel content. We have to say, we’re really excited to see people again! You should subscribe for the full episode, but here are a few The […]

  • Live from Salesforce Tour DC with Karmel James

    Today on the Salesforce Admins Podcast, we talk to Karmel James, Senior Associate at Dupont Circle Solutions. Join us as we talk about how to ask good questions and why failure is a record type of success. You should subscribe for the full episode, but here are a few takeaways from our conversation with Karmel The […]

  • Road to TDX: Multiuser Workflows with Antoine Cabot

    Today on the Salesforce Admins Podcast, we talk to Antoine Cabot, Senior Director of Product Management at Salesforce working on Orchestrator. Join us as we talk about what Antoine and his team have learned since Orchestrator went GA in February and all the cool things they’re looking forward to sharing at […]

  • Road to TDX: DevOps Center with Karen Fidelak

    Today on the Salesforce Admins Podcast, we talk to Karen Fidelak, Senior Director, Product Management at Salesforce. Join us as we talk about some exciting announcements she’s got about DevOps Center coming up for TrailblazerDX. You should subscribe for the full episode, but here are a few takeaways from our […]

  • March Monthly Retro with Mike and Gillian

    Today on the Salesforce Admins Podcast, we’ve got the monthly retro for March. Not only that, but we’re putting the dynamic duo back together as Gillian is back! Join us as we talk about all the great Salesforce content from March and everything we have to look forward to at TrailblazerDX. You should subscribe for […]

  • Slack Best Practices for Admins with Bear Douglas

    Today on the Salesforce Admins Podcast, we talk to Bear Douglas, Senior Director of Developer Relations at Slack. Join us as we talk about how the powers of admins and Slack combined have the potential to change how all of our users work within our organizations for the better. You should subscribe for the full The […]

  • How Salesforce Admins Can Be Business Leaders with Jeff Berger

    Today on the Salesforce Admins Podcast, we talk to Jeff Berger, VP, Director of Salesforce Operations at Academy Bank. Join us as we talk about what’s happened since his last time on the pod and what he’s learned about how to be proactive as a tech leader in your organization. You should subscribe for the The […]

Salesforce Developers Podcast
  • 130: Salesforce Architecture with Ian Varley [Extended] Pt. 1

    Ian Varley is a Principal Architect here at Salesforce. He joined us a while back on the podcast to talk about Salesforce architecture. We had to edit that conversation down so much that I wanted to bring it back and share it in full with all of you. We’ll split it up into two episodes over the course of two weeks. […]

  • 130: Salesforce Architecture with Ian Varley [Extended] Pt. 1

    Ian Varley is a Principal Architect here at Salesforce. He joined us a while back on the podcast to talk about Salesforce architecture. We had to edit that conversation down so much that I wanted to bring it back and share it in full with all of you. We’ll split it up into two episodes over the course of two weeks. […]

  • 129: ISV Development with Michael Holt

    Michael Holt is a Technical Evangelist here at Salesforce. He really began to sink his teeth into coding in college when he started playing around with Visual Basic 6. From there, he started to learn Java and Accenture and eventually came into contact with Salesforce. He moved over to the company five and half years […]

  • 128: Technology Evangelism with Matthew Frank

    Matthew Frank is the Director of Technology Evangelism over at Blackthorn.io. In this interview, we share some mutual opinions and experiences on evangelizing technology, especially Salesforce, and the impact it can have on the community.   Being a natural showman, he came into evangelism easily and combined it with […]

  • 128: Technology Evangelism with Matthew Frank

    Matthew Frank is the Director of Technology Evangelism over at Blackthorn.io. In this interview, we share some mutual opinions and experiences on evangelizing technology, especially Salesforce, and the impact it can have on the community.   Being a natural showman, he came into evangelism easily and combined it with […]

  • 127: Salesforce, Gaming and More with Ch. Szandor Knapp

    Christian “Szandor” Knapp is a Principal Technical Evangelist for DIA die.interaktiven in Germany.  He holds a degree in Philosophy but got into coding based on his childhood love for video games. From there, he experimented with various platforms and training until he ended up where he is today.   Szandor has a […]

  • 126: Building and Selling Apps with Jean-Michel Mougeolle

    Jean-Michel Mougeolle has a long history of building applications and selling them on the AppExchange. He has also performed in many Demo Jams and been involved with the French Developer Community for years. In this episode, he’s joining us to talk about all of this extensive experience. We also discuss building […]

  • 125: A Career in the Salesforce Community with Parth Vasani

    Parth Vasani is a Salesforce architect and consultant. He joined a Salesforce course in college and became hooked instantly. At the time, there were only three developer groups in India. Now, Parth is a long-time member of the user group community in that part of the world.  In this episode, Parth and I discuss his […]

  • 124: Open Source Projects with Jung Mun

    Today, we sit down and talk with Jung Mun, certified Salesforce Administrator, consultant, and developer. She talks about her long history in technology, her journey to learn Salesforce, and also her current work in various open-source projects, including Snowfakery and CumulusCI.  Jung built her first HTML site from […]

  • 123: Salesforce Development with Dan Appleman Pt. 2

    This is part 2 of our conversation with Dan Appleman, author, software engineer, and entrepreneur, where he shares some things he has learned about developing on Salesforce over the years. We pick up talking about his Advanced Apex book, which is now in its fifth edition, and what the new updates look like.  Dan […]

  • 122: Salesforce Development with Dan Appleman Pt. 1

    This is Part 1 of our conversation with Dan Appleman, author, software engineer, and entrepreneur. Dan has created several PluralSight courses out there and is very well known for his books on Advanced Apex.  Not having any background in writing software in Salesforce, Dan spent months just experimenting and thinking […]

  • 121: Women in Tech with Jenh Vo

    Today, we sit down and talk with Jenh Vo about her long experience with Salesforce, her beginnings of learning admin and developer skills, and eventually getting deeply involved in various communities such as their local Women in Tech, Salesforce Saturdays, Li'l Trailblazers Book Club, and RAD Women, which […]

  • 120: Salesforce & Communities with Atlas Can

    Salesforce developer and technical consultant Atlas joins us today, and he shares his journey into the Salesforce ecosystem. Atlas talks about the opportunities he's getting from the ecosystem, some things he is learning along the way, and how he is giving back to the community. Through his blog articles on Salesforce […]

  • 119: Open Source and Data Generation with Aaron Crosman

    Today, we sit down and talk with Aaron Crosman, a Specialist Leader at Attain, about a variety of topics including his experience with PHP and some projects they’re working on in Open Source Commons. We take a deep dive into how Snowfakery fits into the Data Generation Toolkit and some challenges in integrating […]

  • 118: Open Source Commons with Cori O'Brien Part 2

    This is the second half of our conversation with Cori O' Brien, senior manager of Open Source Commons at Salesforce.org. Picking up where we left off, we’re going to talk about what their process was like to move to virtual during the pandemic and how they're translating that into a Zoom experience.  Cori also […]