Quotable Podcast
- Quotable Podcast Episode #149: How to Use Inside Sales to Drive Growth, with Ben Vonwiller and Maria Valdivieso de Uster
Learn the growing power of inside sales: what it is, why it matters, and how to do right. Maria and Ben share McKinsey’s best-in-class practices from their research and experience across clients. They provide guidance on four popular topics: 1) creating an omni-channel experience, 2) effectively using customer […]
- Episode #148: How Nielsen Is Transforming Its Sales Organization, with Andrew Criezis
Learn how Nielsen, a global media company, is transforming its sales organization in terms of strategy, processes, technology, and culture. Andrew Criezis, SVP, Sales Ops & Enablement, walks us through how Nielsen recently redid its sales strategy to become more specific, focusing on personas. By creating sales […]
- Episode #147: How to Use Intentionality to Trigger Success, with Michael O’Brien
Learn how to break the cycle of negative self-talk that could be holding you back from your success. By surrounding yourself with people who give you confidence and using mindfulness to address negative self-talk, you can stop self-doubt from plaguing your mind. Hear how Michael O’Brien’s life-threatening accident […]
- Episode #145: How to Build Trust with Customers, with Bill Wilson
Build trust with customers by letting them participate in the sales conversation through choices. Choices enable sellers to change the conversation with customers from “Am I going to buy from you?” to “What am I going to buy from you?” Giving customers full transparency into your offerings helps them feel less […]
- Episode #146: Three Elements Needed to Write a Convincing Proposal, with Bill Wilson
In enterprise sales, it’s hard to avoid proposals. Start treating proposals as an opportunity to close the sale, not just as a formality. By focusing on benefits, using your prospect’s language, and providing choices, you will be able to effectively communicate your value. https://sfdc.co/bSiRiF Guest: Bill […]
- Episode #144: How to Train Physically and Mentally to Become a Sales Champion From Coach Dana Cavalea
No one becomes a sales champion by accident. The road to a successful sales career starts with physical and mental discipline — creating consistency in your patterns, habits, and behaviors. Anyone can live a “championship life” by identifying where you are going and what you need to do physically and mentally to […]
- Episode #143: Listen to What Customers Aren’t Saying, with Oscar Trimboli
Some salespeople hear one thing on calls: their customer’s voice. And most overestimate their ability to be effective listeners. Salespeople who can listen “in color” to multiple sources of information including themselves, the content, the context, and the unsaid words of their customers have a significant […]
- Episode #142: Optimizing Your Presence at Events, with Alice Heiman
How can you cut through the noise and bustle of events and shows and make a lasting impact on leads without being too aggressive? Events can be a unique opportunity to talk to the right people — not just anybody — or they can be a total loss of your time and resources. Well-structured, targeted approaches to […]
- Episode #141: The Science of Sales Incentive Programs, with Charlotte Blank
Rewarding strong sellers is simple — give them more money, right? Maybe not. The best incentive programs to establish for your sales teams may not necessarily be purely cash-driven. With about twenty million salespeople in the United States, it’s not surprising that there is an entire industry dedicated to rewards […]
- Episode #140: Creating Compelling Value Propositions, with Lisa Dennis
It’s time to start reverse engineering value propositions. The fastest way to earn a prospect’s trust, and potentially close the deal, is not by extolling the benefits of your product or services; rather, it’s by demonstrating your knowledge of and concern for your prospects’ challenges. Lisa Dennis, President […]
- Episode #139: The Upside of Being an Introvert in Sales, with Christine Volden
Introversion, while seemingly counterintuitive, can be a real asset in the world of sales. Known for being great listeners, their ability to read a room, and deal with difficult situations, introverts bring a unique skill set to the sales environment. Christine Volden, Founder, Soulful Selling, shares the differences […]
- Episode #138: How the Agile Process Enriches Sales, with Kathi-Lyn Coker
Creating tools to improve the sales process can be painful. Without active involvement in the development process and regular feedback, sales teams can find themselves presented with tools that don’t meet their needs. Kathi-lyn Coker, AVP Salesforce Platform Strategy, Lincoln Financial Distributors details how […]
- Episode #137: The AI Advantage in Lead Scoring, with Marco Casalaina
One of the greatest gifts of AI to sales is that of time; with mechanical tasks handled by increasingly intelligent AI, salespeople have the time to focus on interacting with customers in more sophisticated and informed ways. Marco Casalaina, VP Product Management, Einstein, Salesforce, digs into the rewards reps can […]
- Episode #136: The Voice of Women in Sales, with Ryan Dowdy
Selling is about understanding the customer’s needs to provide value and solve a problem. More than ever, the ability to connect is key to creating a beneficial buyer-seller relationship. Join Ryann Dowdy, Director of Sales at iFocus Marketing, as she discusses her passion for helping women discover how their […]
- Episode #135: Coaching Sellers to Success, with Michelle Vazzana
While organizations equip their managers with coaching tools, what is often lacking is the context of the everyday job of their sellers. Learn what sales managers can do to create programs that fit their seller's circumstances. https://sforce.co/2RYzRAA Guest: Michelle Vazzana […]
Salesforce Admins Podcast
- New Admin Classes from Trailhead Academy with Stuart and Feroz
Today on the Salesforce Admins Podcast, we talk to Stuart Werner, Principle Instructor at Salesforce, and Feroz Abdul Rehman, Senior Manager of Technical Curriculum Development at MuleSoft. Join us as we talk about two new Trailhead Academy courses that can help you harness the power of automation and transform your […]
- Biggest Mistakes Admins Make with LeeAnne Rimel
Today on the Salesforce Admins Podcast, we talk to LeeAnne Rimel, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about the biggest mistakes admins make and what to do to avoid them. You should subscribe for the full episode, but here are a few takeaways from our conversation with LeeAnne Rimel. […]
- Automation Champion with Rakesh Gupta
Today on the Salesforce Admins Podcast, we talk to Rakesh Gupta, Senior Solution Solution Architect at IBM, a six-time Salesforce MVP, evangelist, Salesforce coach, and the creator of Automation Champion. Join us as we talk about how to fit blogging into a busy schedule and what to think about when you’re writing […]
- Data Cloud for Admins with Muralidhar Krishnaparsad
Today on the Salesforce Admins Podcast, we talk to Muralidhar Krishnaprasad, EVP of Engineering, Next Gen Customer 360 Data Services at Salesforce. Join us as we talk about Data Cloud and all of the exciting innovations coming to help admins own all the data in their org. You should subscribe for the full episode, but […]
- Solve Problems by Experimenting with Lynn Guyer
Today on the Salesforce Admins Podcast, we talk to Lynn Guyer, Manager, Salesforce Practice at Forefront Telecare. Join us as we chat about how she was able to build a no-code, out-of-the-box solution for one of her organization’s biggest operational challenges. You should subscribe for the full episode, but here […]
- 2023 Outlook for Salesforce Admins with Erick Mahle
Today on the Salesforce Admins Podcast, we talk to Erick Mahle, Senior Director of CRM at First Advantage. Join us as we talk about what 2023 looks like for admins and why we have an opportunity to stand out as efficiency experts. You should subscribe for the full episode, but here are a few takeaways The post 2023 […]
- Workforce Development with Shirlene Chow
Today on the Salesforce Admins Podcast, we talk to Shirlene Chow, Senior Director of Workforce Development Programs at Salesforce. Join us as we chat about the programs she and her team offer to help people get started in the Salesforce ecosystem, connect with mentors, and develop their careers. You should subscribe […]
- January Monthly Retro with Mike and Gillian
Today on the Salesforce Admins Podcast, we’ve got the Monthly Retro for January. Join us as we review the top product, community, and career content for January, and talk about New Year’s resolutions. You should subscribe for the full episode, but here are a few takeaways from our conversation from our Monthly […]
- Finding Your Voice with Janet Elliott
Today on the Salesforce Admins Podcast, we talk to Janet Elliott, Manager of Solution Architecture at Kicksaw and 2022 Salesforce MVP. Join us as we chat about finding your voice and why you should become a Salesforce speaker. You should subscribe for the full episode, but here are a few takeaways from our […]
- Kick Off 2023 as a Security-Minded Admin with Lynn Simons and Laura Pelkey
Today on the Salesforce Admins Podcast, we talk to Lynn Simons, Senior Director of Security Awareness and Engagement, and Laura Pelkey, Senior Manager of Security Customer Engagement, both at Salesforce. Join us as we chat about security and security awareness for admins. You should subscribe for the full episode, […]
- Supporting the LA28 Games with Salesforce with Kat Aquino
Today on the Salesforce Admins Podcast, we talk to Kat Aquino, the Salesforce Admin for LA28, otherwise known as the organizing committee for the Los Angeles 2028 Olympic & Paralympic Games. Join us as we talk about how she’s setting up LA28’s Salesforce infrastructure to help power a massive, international […]
- December Monthly Retro with Mike and Gillian
Today on the Salesforce Admins Podcast, we’ve got the Monthly Retro for December. Join us as we review the top product, community, and careers content for December, and hear about Gillian’s visit to French Touch Dreamin’. You should subscribe for the full episode, but here are a few takeaways from our […]
- Sandboxes and Scratch Orgs with Rohit Mehta
Today on the Salesforce Admins Podcast, we talk to Rohit Mehta, Senior Product Manager for Sandboxes and Scratch Orgs at Salesforce. Join us as we chat about how to think about sandboxes and scratch orgs and some tips for how to use them better. You should subscribe for the full episode, but here are a The post […]
- Salesforce Easy with Eddie Cliff
Today on the Salesforce Admins Podcast, we talk to Eddie Cliff, Senior Director of Product Management for Salesforce Easy. Join us as we chat about what Salesforce Easy is and what it means for admins. You should subscribe for the full episode, but here are a few takeaways from our conversation with Eddie Cliff. What […]
- Propel Your Career by Being a Salesforce Advocate with Brenda Glasser
Today on the Salesforce Admins Podcast, we talk to Brenda Glasser, Salesforce Architect at Ripple and co-leader of the Atlanta Salesforce Architect Community Group. Join us as we chat about how evangelizing Salesforce and being an advocate for expanding the use of Salesforce within your company can help propel your […]
Salesforce Developers Podcast
- 168: Nebula Cache Manager with Jonathan Gillespie
In this episode, we have a conversation with the lead software engineer here at Salesforce, Jonathan Gillespie. Jonathan develops in Apex and Liightning Components and works in the internal org, Gus. He has been on the podcast before, but he’s back to discuss the follow-up to his Nebula Logger project – the Nebula […]
- 167: Move Fast, Don't Break Things with James Simone
James Simone is a lead software engineer here at Salesforce. James works under the helm of the agile organization, where his team helps build tools for all of the engineering teams to measure their productivity and happiness. James’ team is making it possible to move fast without breaking anything at Salesforce. In […]
- 166: Getting Things Done for Developers with Jason Atwood
Jason Atwood is the co-founder and CEO of the business consulting company Arkus Incorporated. In this episode, we talk about how he progressed from running a carpet company in Africa to becoming a Python developer to getting involved with Salesforce. We also discuss how he formed Arkus. However, our primary focus for […]
- 165: DevOps Center with Karen Fidelak
Karen Fidelak is the Product Manager for DevOps Center here at Salesforce. DevOps Center is a new product at Salesforce that provides an end-to-end experience to help low code and industry-pro developers manage their changes and releases while developing on the Salesforce platform. Through DevOps, developers of all […]
- 164: Apex Hours with Amit Chaudhary
Amit Chaudhary is a principal technical architect at InfoServices. In 2016, Amit had just moved to the United States and was working from home, so he created a group for developers to connect to make friends in his new city. This grew into a program and community that he now calls Apex Hours. In this episode, we […]
- 163: Code Analyzer with Roopa Mohan
Roopa Mohan is the principal software engineer for the Code Analyzer team here at Salesforce. She loved computers when she was introduced to them in sixth grade and decided she wanted to do coding. The only company she applied to work at, Salesforce, hired her. In this episode, Roopa shares information about how […]
- 162: Demystifying CDP with Greg Kihlström
Greg Kihlström is the Principal and Chief Strategist at GK5A, a marketing consultant agency in Arlington, VA. He’s a consultant to many C-level types and an expert in marketing. He also hosts The Agile Brand podcast and is the author of 11 books. CDP has become a popular subject since the launch of Salesforce […]
- 161: Apex Tips and Tricks with Oleh Mykytyn
Oleh Mykytyn is the strategic relationship director at the Salesforce partner company Red Tag. Oleh has always had a knack for computers and coding and fit right in with Salesforce after winning a hoodie in 2014 for finishing five badges. In 2017, Oleh was a part of the team that began the Salesforce Developer Group […]
- 160: Enabling a Community with Rafael Hernandez
Rafael Hernandez is a specialist leader at Deloitte and an avid member of the Salesforce community around the world. However, especially in Mexico where students don’t always have the same opportunities in web development, and consulting. Rafael has committed to providing learning opportunities for college kids so […]
- 159: Supertokens with Rishabh Poddar
Rishabh Poddar is the CTO and co-founder of SuperTokens, an open source user authentication service. Rishabh has always been fascinated with computers and began coding when he was 12 years old. Programming came easily to him, and he loved doing it, so he went to school for computer science and made it his career. In […]
- 158: Ethics by Design and Data Ethics with Rob Katz
Rob Katz is the VP of Product Management for our Office of Ethical and Humane Use of Technology here at Salesforce. He got into product management as he was getting ready to finish up his MBA and came to work for big companies like Amazon and Alexa. In this episode, Rob and I are talking all about ethics. We discuss […]
- 157: Ethical AI with Kathy Baxter
Kathy Baxter is the Principal Architect for Ethical AI Practice here at Salesforce. Ethics and AI is a complex topic but Kathy is truly an expert. She started researching it in 2016 when she first learned how toxicity and bias can end up creeping into AI. Today, Kathy is joining us to talk all about Ethical AI. In […]
- 156: JavaScript and Careers with Lisa White
Lisa White is a Software Engineer over at TaskRay. Over the years, Lisa has tried out a variety of careers and had to make many career decisions. Throughout her experiences, she learned JavaScript and eventually found her way to TaskRay. In this episode, I sit down with Lisa to talk about her journey. She tells us the […]
- 155: Replay! Salesforce Saturdays with Jessica Murphy
On this episode, we are pleased to welcome Jessica Murphy to the show. We talk about Jessica’s journey into discovering development with Salesforce and the influence others have had on those experiences, as well as sharing those experiences with Salesforce Saturdays. She is a co-conspirator of Salesforce Saturdays […]
- 154: Guest Host! A Brief History of Salesforce Characters with Domenique Buxton
Today, we’ve got a guest host! I’m partnering with my partner in crime, Mike Gerholdt, as he’s taking over the host seat and interviewing our good friend and colleague, Domenique Buxton. Domenique is the VP Executive Creative Director for Trailblazers and Trailhead. She has also played a major part in the […]