Podcasty Salesforce

Quotable Podcast
  • Quotable Podcast Episode #149: How to Use Inside Sales to Drive Growth, with Ben Vonwiller and Maria Valdivieso de Uster

    Learn the growing power of inside sales: what it is, why it matters, and how to do right. Maria and Ben share McKinsey’s best-in-class practices from their research and experience across clients. They provide guidance on four popular topics: 1) creating an omni-channel experience, 2) effectively using customer […]

  • Episode #148: How Nielsen Is Transforming Its Sales Organization, with Andrew Criezis

    Learn how Nielsen, a global media company, is transforming its sales organization in terms of strategy, processes, technology, and culture. Andrew Criezis, SVP, Sales Ops & Enablement, walks us through how Nielsen recently redid its sales strategy to become more specific, focusing on personas. By creating sales […]

  • Episode #147: How to Use Intentionality to Trigger Success, with Michael O’Brien

    Learn how to break the cycle of negative self-talk that could be holding you back from your success. By surrounding yourself with people who give you confidence and using mindfulness to address negative self-talk, you can stop self-doubt from plaguing your mind. Hear how Michael O’Brien’s life-threatening accident […]

  • Episode #145: How to Build Trust with Customers, with Bill Wilson

    Build trust with customers by letting them participate in the sales conversation through choices. Choices enable sellers to change the conversation with customers from “Am I going to buy from you?” to “What am I going to buy from you?” Giving customers full transparency into your offerings helps them feel less […]

  • Episode #146: Three Elements Needed to Write a Convincing Proposal, with Bill Wilson

    In enterprise sales, it’s hard to avoid proposals. Start treating proposals as an opportunity to close the sale, not just as a formality. By focusing on benefits, using your prospect’s language, and providing choices, you will be able to effectively communicate your value. https://sfdc.co/bSiRiF   Guest:  Bill […]

  • Episode #144: How to Train Physically and Mentally to Become a Sales Champion From Coach Dana Cavalea

    No one becomes a sales champion by accident. The road to a successful sales career starts with physical and mental discipline — creating consistency in your patterns, habits, and behaviors. Anyone can live a “championship life” by identifying where you are going and what you need to do physically and mentally to […]

  • Episode #143: Listen to What Customers Aren’t Saying, with Oscar Trimboli

    Some salespeople hear one thing on calls: their customer’s voice. And most overestimate their ability to be effective listeners. Salespeople who can listen “in color” to multiple sources of information including themselves, the content, the context, and the unsaid words of their customers have a significant […]

  • Episode #142: Optimizing Your Presence at Events, with Alice Heiman

    How can you cut through the noise and bustle of events and shows and make a lasting impact on leads without being too aggressive? Events can be a unique opportunity to talk to the right people — not just anybody — or they can be a total loss of your time and resources. Well-structured, targeted approaches to […]

  • Episode #141: The Science of Sales Incentive Programs, with Charlotte Blank

    Rewarding strong sellers is simple — give them more money, right? Maybe not. The best incentive programs to establish for your sales teams may not necessarily be purely cash-driven. With about twenty million salespeople in the United States, it’s not surprising that there is an entire industry dedicated to rewards […]

  • Episode #140: Creating Compelling Value Propositions, with Lisa Dennis

    It’s time to start reverse engineering value propositions. The fastest way to earn a prospect’s trust, and potentially close the deal, is not by extolling the benefits of your product or services; rather, it’s by demonstrating your knowledge of and concern for your prospects’ challenges. Lisa Dennis, President […]

  • Episode #139: The Upside of Being an Introvert in Sales, with Christine Volden

    Introversion, while seemingly counterintuitive, can be a real asset in the world of sales. Known for being great listeners, their ability to read a room, and deal with difficult situations, introverts bring a unique skill set to the sales environment. Christine Volden, Founder, Soulful Selling, shares the differences […]

  • Episode #138: How the Agile Process Enriches Sales, with Kathi-Lyn Coker

    Creating tools to improve the sales process can be painful. Without active involvement in the development process and regular feedback, sales teams can find themselves presented with tools that don’t meet their needs. Kathi-lyn Coker, AVP Salesforce Platform Strategy, Lincoln Financial Distributors details how […]

  • Episode #137: The AI Advantage in Lead Scoring, with Marco Casalaina

    One of the greatest gifts of AI to sales is that of time; with mechanical tasks handled by increasingly intelligent AI, salespeople have the time to focus on interacting with customers in more sophisticated and informed ways. Marco Casalaina, VP Product Management, Einstein, Salesforce, digs into the rewards reps can […]

  • Episode #136: The Voice of Women in Sales, with Ryan Dowdy

    Selling is about understanding the customer’s needs to provide value and solve a problem. More than ever, the ability to connect is key to creating a beneficial buyer-seller relationship. Join Ryann Dowdy, Director of Sales at iFocus Marketing, as she discusses her passion for helping women discover how their […]

  • Episode #135: Coaching Sellers to Success, with Michelle Vazzana

    While organizations equip their managers with coaching tools, what is often lacking is the context of the everyday job of their sellers. Learn what sales managers can do to create programs that fit their seller's circumstances. https://sforce.co/2RYzRAA   Guest: Michelle Vazzana […]

Salesforce Admins Podcast
  • Create Content for Impactful Presentations with Ella Marks

    Today on the Salesforce Admins Podcast, we talk to Ella Marks, Senior Marketing Manager at Salesforce. Join us as we chat about the keys to creating a great presentation, how to prep, and how to always nail your ending. You should subscribe for the full episode, but here are a few takeaways from our conversation The […]

  • Optimize Subflows for Efficiency with Christina Nava

    Today on the Salesforce Admins Podcast, we talk to Christina Nava, Director of Salesforce Strategy at Gaggle. Join us as we chat about making flows more manageable with subflows. You should subscribe for the full episode, but here are a few takeaways from our conversation with Christina Nava. Creating flows to save […]

  • Get to Know Prompt Builder with Marissa Scalercio

    Today on the Salesforce Admins Podcast, we talk to Marissa Scalercio, VP of Sales Operations at Carnegie Learning. Join us as we chat about Prompt Builder, why it will be a game changer, and how her Salesforce Admin skills help her be a better sales leader. You should subscribe for the full episode, but here The post […]

  • Explore Spring ’24 Release Updates with Jennifer Lee

    Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist at Salesforce. Join us as we chat about what you need to do to be ready for the upcoming Spring ’24 release. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee. The […]

  • Never Give Up on Your Dreams with Anna Szabo

    Today on the Salesforce Admins Podcast, we talk to Anna Szabo, ISV Platform Expert at Salesforce. Join us as we chat about getting started with Trailhead, how to decide which certifications to go for, and why we all need to embrace failure. You should subscribe for the full episode, but here are a few takeaways The […]

  • Replay: Project Management with Emma Keeling

    Today on the Salesforce Admins Podcast, we’re revisiting our episode with Emma Keeling, Salesforce Consultant and Nonprofit Community Group Leader. Join us as we chat about the skill of project management and some best practices to help you keep things organized. You should subscribe for the full episode, but here […]

  • Keeping Processes Fresh in Salesforce with Dorian Earl

    Today on the Salesforce Admins Podcast, we talk to Dorian Earl, Founder & CEO of Development Consulting Partners. Join us as we chat about how to integrate Salesforce with your business processes by working backwards. You should subscribe for the full episode, but here are a few takeaways from our conversation […]

  • Unlocking Salesforce Efficiency with Joy Shutters-Helbing

    Today on the Salesforce Admins Podcast, we talk to Joy Shutters-Helbing, Salesforce MVP, Chicago Admin Co-Leader, and Golden Hoodie recipient. Join us as we chat about why frontline experience is so important to your Salesforce career and the importance of networking. You should subscribe for the full episode, but […]

  • Replay: Being a Business Analyst with Ko Forte

    Today on the Salesforce Admins Podcast, we revisit our episode with Ko Forte, Salesforce Business Analyst (BA) at RGP. Join us as we chat about business analysis, career transitions, and the BA mindset. You should subscribe for the full episode, but here are a few takeaways from our conversation with Ko Forte. August […]

  • Building Relationships and Breaking Down Silos with Will Moeller

    Today on the Salesforce Admins Podcast, we talk to Will Moeller, Salesforce Administrator. Join us as we chat about why relationships are the key to building trust and engaging with stakeholders and end users alike. You should subscribe for the full episode, but here are a few takeaways from our conversation with Will […]

  • Effective Project Management with David Giller

    Today on the Salesforce Admins Podcast, we talk to David Giller, CEO of Brainiate. Join us as we chat about project management and how to push back with positivity. You should subscribe for the full episode, but here are a few takeaways from our conversation with David Giller. Why admins need project management skills […]

  • Why Clean Data Is Non-Negotiable in the AI Era with Lizz Hellinga

    Today on the Salesforce Admins Podcast, we talk to Lizz Hellinga, Consultant and Salesforce MVP. Join us as we chat about why clean data is more important than ever if you want to leverage the potential of generative AI. You should subscribe for the full episode, but here are a few takeaways from our conversation The […]

  • Pursuing the Right Salesforce Career with Shannon Tran

    Today on the Salesforce Admins Podcast, we talk to Shannon Tran, Principal Architect Director at Salesforce. Join us as we chat about career changes, career progression, and chasing a vision. You should subscribe for the full episode, but here are a few takeaways from our conversation with Shannon Tran. The admin […]

  • Trailblazers at TDX with LeeAnne Rimel

    Today on the Salesforce Admins Podcast, we talk to LeeAnne Rimel, Senior Director of Admin and Developer Strategic Content at Salesforce. Join us as we chat about the TraiblazerDX 2024 Call for Participation and why you should submit. You should subscribe for the full episode, but here are a few takeaways from our […]

  • Master User Access with Cheryl Feldman

    Today on the Salesforce Admins Podcast, we talk to Cheryl Feldman, Director of Product Management at Salesforce covering all user access features. Join us as we chat about best practices for configuring user access and discuss the latest initiatives Cheryl is spearheading to assist you.  You should subscribe for the […]

Salesforce Developers Podcast
  • 213: What's New with Lightning Web Components Featuring Alba Rivas

    Unlock the power of Salesforce's latest innovations with an exclusive look into the Spring '24 release as we sit down with Salesforce Developer Advocate Alba Rivas. Prepare to elevate your development skills with an array of new Lightning Web Components features, including the much-anticipated dynamic components and […]

  • 212: Mobile Platform Tooling with Ashwin Nair and Galen Lewis

    Join us for a journey into the tech universe as we explore the ins and outs of mobile app development with Salesforce's own Ashwin Nair and Galen Lewis. Listen in as Ashwin recounts his evolution from a sports game enthusiast to a product manager for Mobile Platform Experience, and Galen shares his beginnings with […]

  • 211: Anypoint Code Builder with Simone Geib

    Join us in this episode with Simone Geib, Director of Product Management at MuleSoft, as she shares her serendipitous foray into the world of computer science. Listen in as Simone takes us back to her formative years in 1980s Germany and walks us through the trials and triumphs of entering a male-dominated field, her […]

  • 210: Spring ’24 Release Highlights with Mohith Shrivastava

    Uncover the future of Salesforce development with insights from Mohith Shrivastava in our latest episode, where we dissect the Spring '24 release highlights. From the time-saving beta feature Scratch Org Snapshots to the sleek new Null Coalescing Operator and the UUID system class in Apex, we're unpacking tools that […]

  • 209: Screen Flow Latest Features with Adam White

    Join us as we have a conversation with our guest, Adam White, Senior Product Manager of Automation at Salesforce. Listen in as he recounts the evolution of his gaming and tinkering with various consoles and his first computer, a Pentium 100, revealing how overcoming the challenges of early computing led to a love for […]

  • 208: The Global Salesforce Community with Christie Fidura

    Join us as we take a journey with Christie Fidura, Salesforce's director of Global Trailblazer Engagement, through her unexpected love affair with technology and the world of programming. We explore the elegance and universality of coding languages as Christie reflects on her transition from an English literature and […]

  • 207: Organizing Dreamin' Conferences

    Join us as we chat with Julio, Laura, and Pedro, passionate members of the Salesforce community who have had their hands full organizing dreamOlé, Spain's premier Salesforce community conference. They regale us with stories of their beginnings in the Salesforce community, the hurdles they had to overcome in event […]

  • 206: Building Chatbots with Apex

    Join me and our guests Keegan Klauke and Subi Philip from MRE Consulting as we journey back in time to explore their early experiences with computers. Keegan shares his passion for computer hardware and programming, sparked by early video games, while Subi talks about his initial coding experience in high school. From […]

  • 205: Data, AI, and MuleSoft with Ajay Kumar

    Join us as we have a conversation with Ajay Kumar, Senior Manager for Solutions Engineering at MuleSoft, where we discuss his educational journey, how he transitioned into the MuleSoft and Salesforce ecosystem, and the vital role of continuous learning in technology.  We also explore the captivating world of […]

  • 204: B2C Commerce Cloud with Thomas Theunen

    Ready to jump into the captivating realm of coding and computer technology? This episode promises an intriguing exploration of the journey from early computing to the cutting-edge applications of artificial intelligence in software development. Join us with Thomas Theunen, head of commerce at Forward, as he reminisces […]

  • 203: MuleSoft API Experience Hub with Igor Androsov

    Join us as we chat with Igor Androsov, National Architect Director at Mills of Japan. Igor shares his introduction to Salesforce in 2008 and his active involvement in the Salesforce community. Hear how the global pandemic has influenced his work, leading to him joining Salesforce in 2020. Listen as he narrates his […]

  • 202: The Future of Development with Stephan Chandler-Garcia

    Join us for an exciting discussion with Stephan Chandler-Garcia, Director of Strategic Content at Salesforce, as he takes us through his journey from composing music on a computer in his early school years to becoming a self-taught Salesforce Developer. Listen in as Stephan recounts his experiences of exploring […]

  • 201: Test Automation using MaxTAF with Alex Delic

    Join us as we explore the journey of Alex Delic, Director at Code Development, from his earliest exposure to technology to his fascinating foray into coding. Listen in as we discuss his journey from playing with Raspberry Pi to coding professionally and his unexpected detour into archaeology during his university […]

  • 200: 200 Episodes with Josh Birk

    Join us for a special celebration as we hit our 200th episode! Discover how the Godfather of Trailhead, Josh Birk, came to earn his title. Josh walks us through his journey from creating an application named 'Medals' on Node.js to kickstarting the innovative project of Trailhead. Listen in as he explains how he […]

  • 199: Apex Mockery with Ludovic Meurillon

    Let's unveil the captivating world of computer sciences, engineering, and Salesforce with our accomplished guest, Ludovic Meurillon. Prepare to be immersed in Ludovic's fascinating journey from his early gaming days to becoming a software engineer at Salesforce. Discover how he navigated joining the company during the […]