Podcasty Salesforce

Quotable Podcast
  • Quotable Podcast Episode #149: How to Use Inside Sales to Drive Growth, with Ben Vonwiller and Maria Valdivieso de Uster

    Learn the growing power of inside sales: what it is, why it matters, and how to do right. Maria and Ben share McKinsey’s best-in-class practices from their research and experience across clients. They provide guidance on four popular topics: 1) creating an omni-channel experience, 2) effectively using customer […]

  • Episode #148: How Nielsen Is Transforming Its Sales Organization, with Andrew Criezis

    Learn how Nielsen, a global media company, is transforming its sales organization in terms of strategy, processes, technology, and culture. Andrew Criezis, SVP, Sales Ops & Enablement, walks us through how Nielsen recently redid its sales strategy to become more specific, focusing on personas. By creating sales […]

  • Episode #147: How to Use Intentionality to Trigger Success, with Michael O’Brien

    Learn how to break the cycle of negative self-talk that could be holding you back from your success. By surrounding yourself with people who give you confidence and using mindfulness to address negative self-talk, you can stop self-doubt from plaguing your mind. Hear how Michael O’Brien’s life-threatening accident […]

  • Episode #145: How to Build Trust with Customers, with Bill Wilson

    Build trust with customers by letting them participate in the sales conversation through choices. Choices enable sellers to change the conversation with customers from “Am I going to buy from you?” to “What am I going to buy from you?” Giving customers full transparency into your offerings helps them feel less […]

  • Episode #146: Three Elements Needed to Write a Convincing Proposal, with Bill Wilson

    In enterprise sales, it’s hard to avoid proposals. Start treating proposals as an opportunity to close the sale, not just as a formality. By focusing on benefits, using your prospect’s language, and providing choices, you will be able to effectively communicate your value. https://sfdc.co/bSiRiF   Guest:  Bill […]

  • Episode #144: How to Train Physically and Mentally to Become a Sales Champion From Coach Dana Cavalea

    No one becomes a sales champion by accident. The road to a successful sales career starts with physical and mental discipline — creating consistency in your patterns, habits, and behaviors. Anyone can live a “championship life” by identifying where you are going and what you need to do physically and mentally to […]

  • Episode #143: Listen to What Customers Aren’t Saying, with Oscar Trimboli

    Some salespeople hear one thing on calls: their customer’s voice. And most overestimate their ability to be effective listeners. Salespeople who can listen “in color” to multiple sources of information including themselves, the content, the context, and the unsaid words of their customers have a significant […]

  • Episode #142: Optimizing Your Presence at Events, with Alice Heiman

    How can you cut through the noise and bustle of events and shows and make a lasting impact on leads without being too aggressive? Events can be a unique opportunity to talk to the right people — not just anybody — or they can be a total loss of your time and resources. Well-structured, targeted approaches to […]

  • Episode #141: The Science of Sales Incentive Programs, with Charlotte Blank

    Rewarding strong sellers is simple — give them more money, right? Maybe not. The best incentive programs to establish for your sales teams may not necessarily be purely cash-driven. With about twenty million salespeople in the United States, it’s not surprising that there is an entire industry dedicated to rewards […]

  • Episode #140: Creating Compelling Value Propositions, with Lisa Dennis

    It’s time to start reverse engineering value propositions. The fastest way to earn a prospect’s trust, and potentially close the deal, is not by extolling the benefits of your product or services; rather, it’s by demonstrating your knowledge of and concern for your prospects’ challenges. Lisa Dennis, President […]

  • Episode #139: The Upside of Being an Introvert in Sales, with Christine Volden

    Introversion, while seemingly counterintuitive, can be a real asset in the world of sales. Known for being great listeners, their ability to read a room, and deal with difficult situations, introverts bring a unique skill set to the sales environment. Christine Volden, Founder, Soulful Selling, shares the differences […]

  • Episode #138: How the Agile Process Enriches Sales, with Kathi-Lyn Coker

    Creating tools to improve the sales process can be painful. Without active involvement in the development process and regular feedback, sales teams can find themselves presented with tools that don’t meet their needs. Kathi-lyn Coker, AVP Salesforce Platform Strategy, Lincoln Financial Distributors details how […]

  • Episode #137: The AI Advantage in Lead Scoring, with Marco Casalaina

    One of the greatest gifts of AI to sales is that of time; with mechanical tasks handled by increasingly intelligent AI, salespeople have the time to focus on interacting with customers in more sophisticated and informed ways. Marco Casalaina, VP Product Management, Einstein, Salesforce, digs into the rewards reps can […]

  • Episode #136: The Voice of Women in Sales, with Ryan Dowdy

    Selling is about understanding the customer’s needs to provide value and solve a problem. More than ever, the ability to connect is key to creating a beneficial buyer-seller relationship. Join Ryann Dowdy, Director of Sales at iFocus Marketing, as she discusses her passion for helping women discover how their […]

  • Episode #135: Coaching Sellers to Success, with Michelle Vazzana

    While organizations equip their managers with coaching tools, what is often lacking is the context of the everyday job of their sellers. Learn what sales managers can do to create programs that fit their seller's circumstances. https://sforce.co/2RYzRAA   Guest: Michelle Vazzana […]

Salesforce Admins Podcast
  • Behind the Dreamforce Admin Main Show with Rebecca Saar

    This week on the Salesforce Admins Podcast, we talk to Rebecca Saar, Senior Director of Admin Marketing at Salesforce and host of the Admin Main Show for Dreamforce 2021. We’re checking in before a jam-packed week. Join us as we talk about the Admin Keynote, Easter eggs, and how to get the most out of The post […]

  • Behind the Automate Apps Fast for #AwesomeAdmins Dreamforce Episode with Diana Jaffe

    For today’s episode of the Salesforce Admins Podcast, we’re bringing on Diana Jaffe, Product Management Director, and Jennifer Lee, Admin Evangelist at Salesforce. We want to give you a sneak peek at their upcoming Dreamforce episode and how admins can automate apps quickly. Join us as we talk about their […]

  • Behind the Design and Build Apps Fast for #AwesomeAdmins Dreamforce Episode with Vin Addala

    This week on the Salesforce Admins Podcast, we catch up with Vin Addala, a Product Manager, Senior Director at Salesforce. He gives us a sneak peek at the upcoming Dreamforce episode, Design and Build Apps Fast for #AwesomeAdmins, and fills us in on all the latest developments in board gaming, too. Join us as we The […]

  • August Monthly Retro with Mike and Ella

    It’s time for another monthly retro on the Salesforce Admins Podcast. In this episode, we celebrate state fairs as we go over all the top Salesforce product, community, and career content for August. We also get to meet another member of the Admin Relations Team: Ella Marks, Marketing Manager at Salesforce. With a […]

  • 17 Things You Didn’t Know About Admin Social and Content Marketing Manager Brittney Gibson

    On this episode of the Salesforce Admins Podcast, we sit down with Brittney Gibson, the Social and Content Marketing Manager on the Admin Relations Team at Salesforce. She’s the voice behind a lot of our content, so we wanted to give you a chance to get to know her better. Join us as we talk The post 17 Things You […]

  • Create Your Own Salesforce Experience with Gordon Lee

    For today’s Salesforce Admins Podcast, we’re joined by Gordon Lee, Salesforce MVP and co-leader of the San Francisco Nonprofit User Group. This conversation is great for new admins or people just getting out there looking for experience. Join us as we talk about why Salesforce volunteering at a nonprofit can often […]

  • The Four Keys to a Successful Salesforce Implementation with Matt Skogman

    This week on the Salesforce Admins Podcast, we’re talking to Matt Skogman, Vice President of Sales at Skogman Homes. Matt is an executive that every admin would want to report to, and he tells us how he’s constantly improving his business and is doing that through process evaluation and technology. Join us as we […]

  • July Monthly Retro with Mike and Gillian

    It’s time for another monthly retro on the Salesforce Admins Podcast. In this episode, we’ll go over all the top Salesforce product, community, and career content for July. You should subscribe for the full episode, but here are a few takeaways from our conversation between Gillian and Mike. Podcast highlights […]

  • Meet Jennifer Lee, Our New Admin Evangelist

    For today’s episode of the Salesforce Admins Podcast, we caught up with Jennifer Lee, a new Admin Evangelist on the Admin Relations team at Salesforce. We wanted to give you a chance to meet her and hear about her experience. As evangelists, we work to inspire admins in our community, and it’s important to know […]

  • Get to Know Our Newest Admin Evangelist, J. Steadman

    This week on the Salesforce Admins Podcast, we’re talking to J. Steadman, Lead Admin Evangelist on the Admin Relations team at Salesforce. J. is just getting started as an evangelist, and we wanted you to get a chance to meet them, understand their perspective, and connect with them. As evangelists, we work to […]

  • A Conversation About the Reimagined Trailblazer Community

    On this episode of the Salesforce Admins Podcast, we’ve got Jessica Langston, Director, Trailblazer Community, and Emily Hudson, Director of Product Management at Salesforce. We’ve launched a new and improved version of the Trailblazer Community, so we wanted to go over all the new innovations that will help you […]

  • Flownatics Take on Flow Features with Brian Kwong

    Today on the Salesforce Admins Podcast, we sit down with Brian Kwong, Vice President of Delivery and Operations at Better Partners and Salesforce MVP. He’s one of the hosts of the Salesforce WizardCast and a self-described flownatic, so we wanted to recap all the new Flow and Orchestrator features from TrailheaDX. […]

  • June Monthly Retro with Mike and Gillian

    Another month, another retro on the Salesforce Admins Podcast. In this episode, we’ll go over all the top Salesforce product, community, and career content for June. This month, a lot of that content was centered around a little something called TrailheaDX. You should subscribe for the full episode, but here are a […]

  • Behind the Mulesoft TDX Session with Ashley Simons and David Louie

    For this week’s episode of the Salesforce Admins Podcast, we are talking with Ashley Simons, Product Management Senior Manager, and David Louie, Senior Director, Product Management; MuleSoft Citizen Integration, about their upcoming TrailheaDX session and how admins can use MuleSoft Composer to integrate with […]

  • Behind the Einstein TDX Session with Krithika Viswanathan and Matthew Barnhart

    Today on the Salesforce Admins Podcast, we’ve got two members of the Salesforce team — Krithika Viswanathan, Product Marketing Manager, and Matthew Barnhart, Product Management Director — joining us to chat about their upcoming TrailheaDX session and how admins can help organizations sell more effectively with […]

Salesforce Developers Podcast
  • 101: 100 Episodes with Josh Birk

    We’ve reached an incredible milestone: 100 episodes of this podcast have been recorded, produced, and released. Today I take a little victory lap to celebrate all that has happened over the past couple of years.   In this episode, I reflect back on the early episodes, talk a little bit about how we got here, and […]

  • 100: Trailhead Engineering with Jeff Douglas

    Jeff Douglas is a Principal Member of the Technical Staff for Trailhead. I’ve had our interview in my back pocket for a while now because I wanted to save it for today’s special occasion: our 100th episode. Jeff and I go back a long way and Trailhead has a special place in my heart.   In this episode, you will […]

  • 099: Mobile Development with Sue Berry

    Sue Berry is a Senior Director of Product Management here at Salesforce. She started her career in cardiology but as soon as she was introduced to computers she was hooked. Now she gets to interact with every side of Salesforce in her current role: the developers, the customers, and everything in between.    Today […]

  • 098: Journey to CTA with Mitesh Mistry

    Mitesh Mistry is an Associate Partner over at IBM. In this role, he works with design architecture and helps customers understand how best to use the Salesforce platform to deliver their core use cases.    Today I am talking with Mitesh about his long journey to becoming a Certified Technical Architect. In our […]

  • 097: LWC Utils with James Hou

    James Hou is a Salesforce Technical Architect at Google. Today I’m talking with him about his long history with JavaScript and Lightning Web Components. Specifically, we’re discussing a repo he has out there called LWC Utils.   In his early years, James started learning object-oriented programming and spent a lot […]

  • 096: Demo Jams with Amanda Nelson

    Amanda Nelson is the Senior Director for Comms and Community over at Salesforce AppExchange. In this position, she spends her time helping customers solve their challenges with apps. She listens to their pain points and then creates content to solve their problems.   In this episode, Amanda and I talk about Demo […]

  • 095: Architecture and Development with Nadina D. Lisbon

    Nadina D. Lisbon is a Systems Capability and Salesforce Architect over at Tradeshift. Having started back in the Visualforce days, she has had the chance to work with wide range implementations and integrations.   In this episode, I’m talking with Nadina about her long experience working with developers, […]

  • 094: Joys of Apex with James Simone

    James Simone is a Senior Software Engineer here at Salesforce. He has done a lot of work around engineering for Agile teams which we are talking about today. Specifically, James and his team develop applications on the Salesforce platform with the goal of increasing the Agile health of software development teams.   […]

  • 093: Pub/Sub API with Emmett Chen-Ran

    Emmett Chen-Ran is an Associate Product Manager here at Salesforce. Today I’m sitting down to talk with him about the upcoming Pub/Sub API. We also discuss what will be required from an infrastructure perspective to make it work and work without breaking things.   The Pub/Sub API is a brand new API for developers […]

  • 092: Data Security with Alba Rivas

    Alba Rivas is a Lead Developer Evangelist at Salesforce and former Salesforce MVP. While in the past, Alba has presented frequently on migrating to Lightning Web Components  (LWC) - today, she talks about data security on the platform. We chat about some best practices to prevent leaking data or creating dangerous […]

  • 091: Test Driven Development with Bonny Hinners

    Bonny Hinners is a Senior Member of Technical Staff at Salesforce. In this episode, we sat down and talked about our shared love for test-driven development, what it is, how you can utilize it, and how it can improve your developer experience. After many years in the community and having been introduced to Salesforce […]

  • 090: Enterprise Heroku Support with Chris Stolt and Phil Ripperger

    Chris Stolt is one of the original founders of Enterprise Heroku Support and the co-founder of Elm Insights. Today we are sitting down to talk with both him and his fellow co-founder, Phil Ripperger. In our conversation, we talk through the early days of Enterprise Heroku Support including some of the horror stories […]

  • 089: Snowfakery Data Generation with Paul Prescod

    Paul Prescod is a performance engineer at Salesforce.org. He is also involved with a project called Snowfakery. This program is capable of creating complicated and unique data records for testing.   In this episode, Paul and I are talking about everything Snowfakery. We also get into some of his background, including […]

  • 088: Scalable Architecture with Karishma Lalwani

    Karishma Lalwani is a Senior Director of Project Management here at Salesforce. Today I’m talking with her all about scalable architecture. In our conversation, we discuss what scalable architecture means on an enterprise level and some takeaways for developers. Karishma was also once known as the “queen of […]

  • 087: Trigger Actions Framework with Mitch Spano

    Mitch Spano is an Application Engineer over at Google. After running into orgs with complex problems juggling automated processes and triggers,  Mitch created the Trigger Actions Framework project and that is what we are discussing today. We also get into some best practices for Apex, which Mitch is very experienced […]