Salesforce Admins Blog

Today on the Salesforce Admins Podcast, we talk to Joshua Birk, Senior Director of Admin Evangelism at Salesforce. Join us as we chat about how the human in the loop is key to building reliable, predictable AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joshua The post The Importance of Human in the Loop for Agentforce appeared first on Salesforce Admins.

Flows are massive. You’re sitting there with a business requirement, staring at that “New Flow” screen, and you don’t know which flow type to choose. It can be intimidating, for sure. You may choose a flow type and start to build it, only to find out partway through that the flow type won’t work. Now, The post The Salesforce Admin’s Guide to Choosing the Right Flow appeared first on Salesforce Admins.

As a Salesforce Admin, you’re the guardian of your Salesforce implementation. You’re the first line of defense in keeping your org running smoothly, supporting users, and ensuring your setup is stable and scalable. So when someone says, “Salesforce feels slow,” you’re expected to have answers—fast. Until recently, getting real performance insights often meant logging a The post Empowering Admins: Build Org Scalability With New Scale Center Features appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Cheryl Feldman, Senior Director of Product Management at Salesforce. Join us as we chat about how Agentforce will make Setup smarter, faster, and way more helpful. You should subscribe for the full episode, but here are a few takeaways from our conversation with Cheryl Feldman. Setup The post Setup with Agentforce Makes Salesforce Admin Tasks Easier appeared first on Salesforce Admins.

As Salesforce Admins, we’ve always been trusted with the hard stuff: business process, system integrity, and outcomes the business can rely on. We’re the ones who translate how work should happen into systems that actually make it happen—securely, consistently, and at scale. In 2026, that responsibility isn’t going away. It expands. There’s a difference between The post How Agentforce Service Assistant Helps Salesforce Admins Become AI Leaders appeared first on Salesforce Admins.

Welcome to another episode of Kate Clicks Through It—where we don’t just talk Salesforce, we click through it! In each quick episode, I’ll guide you through a step-by-step tour of a key backend process to help you grow your Salesforce skills in ten minutes or less. In this click-through, we’re creating user-friendly record pages to The post Design User-Friendly Salesforce Record Pages | Kate Clicks Through It appeared first on Salesforce Admins.

Salesforce recently refreshed the Salesforce Certified Platform Administrator Exam, effective December 15, 2025. If you’re preparing for the exam or planning your certification journey this year and beyond, this is one update you need to know about. The refresh doesn’t overhaul what it means to be a Salesforce Admin or what the exam tests at The post What the Salesforce Certified Platform Administrator Exam Update Means for Admins appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Laura Pelkey, Director of Customer Security Communications & Engagement, and Kylie McKlveen, Director of Product Marketing at Salesforce. Join us as we chat about how admins can level up the security of their orgs using a simple framework for understanding security in Salesforce.  You should subscribe The post From Invisible to Intentional: A Practical Way Admins Can Approach Salesforce Security appeared first on Salesforce Admins.

As I write this blog to highlight features in the upcoming Spring ’26 release, I’m certainly thinking of warmer times when I can retire my heated jacket, heated scarfs, heated all the things, and the snow pants I wear to walk Mochi while staying warm. I look forward to an actual physical spring season where The post Jen’s Top Spring ’26 Features for Admins appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Daryl Moon, Founder of CertifyCRM.com. Join us as we chat about how curiosity and a test-first mindset can help you get the most out of Agentforce Vibes. You should subscribe for the full episode, but here are a few takeaways from our conversation with Daryl Moon. The post Exploring Agentforce Vibes Through Real-World Admin Use Cases appeared first on Salesforce Admins.