Salesforce Admins Blog

Today on the Salesforce Admins Podcast, we talk to Gillian Bruce, Director of Developer Marketing at Slack. Join us as we chat about how Agentforce allows you to bring Salesforce to Slack, and why every admin should learn how to build Slack solutions. You should subscribe for the full episode, but here are a few The post Gillian Is Back to Talk Agentforce And Slack! appeared first on Salesforce Admins.

There is a lot of excitement around artificial intelligence (AI) right now. New uses and new models are changing the way we think about how AI can support and improve the ways we work.  At Dreamforce ’24 one of the big announcements was Agentforce, a powerful companion to help Salesforce users resolve cases, answer questions, The post AI and Agentforce: Governance Strategies for Your First AI Project appeared first on Salesforce Admins.

Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Deanne Walters uses Flow to create The post Clone Object-Based Calendars with Flow While Avoiding Duplicates | How I Solved It appeared first on Salesforce Admins.

As Salesforce Admins, we have clear core responsibilities that define our day-to-day roles. We manage users, data, and product, provide actionable analytics, and oversee security. But we’re currently in the third wave of the artificial intelligence (AI) revolution: contextual and generative AI, characterized by prompt-based generative AI, real-time AI applications, and autonomous agents.  This means The post Prepare for the Salesforce AI Specialist Exam and Agentforce appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, we talk to Andrew Russo, Salesforce Architect at BACA Systems. Join us as we chat about Salesforce Foundations and why it’s a game changer for solo admins and small orgs. You should subscribe for the full episode, but here are a few takeaways from our conversation with Andrew Russo. The post How Can Small Teams Benefit from Salesforce Foundations and Generative AI? appeared first on Salesforce Admins.

As a Salesforce Admin, you play a crucial role in maintaining the security of your company’s valuable data. In fact, security is one of the five admin core responsibilities.  New technologies like GenAI and Salesforce’s Agentforce bring increased value to admins, but also new security challenges. Following security best practices is more important than ever The post 3 Steps for Admins To Build a Strong Security Culture appeared first on Salesforce Admins.

Welcome to another “How I Solved It.” In this series, we do a deep dive into a specific business problem and share how one Awesome Admin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Jodie Miners uses the power of The post Visualize Key Data and Next Actions with Salesforce Indicators | How I Solved It appeared first on Salesforce Admins.

Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built by Awesome Admin Trailblazers like you. With automation, you can remove manual tasks, drive efficiency, and eliminate friction and redundancy. In this episode, let’s see how Ohad Idan vanquishes shared The post Leverage Flows To Process Inbound Emails With Documents | Automate This! appeared first on Salesforce Admins.

Today on the Salesforce Admins Podcast, Josh Birk talks to Jagan Nathan, Technical Architect with Customer Success at Salesforce. Join us as we chat about guest user anomalies and what you can do about them with the Threat Detection app. You should subscribe for the full episode, but here are a few takeaways from our The post Key Security Best Practices for Salesforce Admins Using Data Cloud appeared first on Salesforce Admins.

Over the past decade, the Salesforce Admin role has undergone a remarkable transformation, evolving alongside the platform itself from a simple CRM tool to a robust business ecosystem.  As Salesforce has grown, so too has the significance and complexity of the admin role, making it one of the most critical positions within any organization leveraging The post From Low Code to Agentforce: A 10-Year Journey of Awesome Admins appeared first on Salesforce Admins.