Salesforce Admins Blog

  • January Monthly Retro with J. and Ella
    by J. Steadman on 27 stycznia 2022 at 13:00

    This week on the Salesforce Admins Podcast, it’s time for a monthly retro with myself and Ella Marks from the Admin Relations team. In this episode, we’ll cover all the great Salesforce product, community, and career content from January, and find out why it’s Ella’s favorite month. You should subscribe for the full episode, but The post January Monthly Retro with J. and Ella appeared first on Salesforce Admins.

  • Expert Corner: Explore the Future of User Management with Product Manager Cheryl Feldman
    by LeeAnne Rimel on 26 stycznia 2022 at 16:30

    “Expert Corner” is an interactive video series made for our #AwesomeAdmin community. Each episode features Salesforce Product Managers and experts sharing new and upcoming features and functionality for admins. Join us for a chat with Director of Product Management, Cheryl Feldman. We’ll dive into how you can get started with permissions, how to solve common The post Expert Corner: Explore the Future of User Management with Product Manager Cheryl Feldman appeared first on Salesforce Admins.

  • Build Customer Trust with Customer Service Incident Management
    by Ruchi Kumar on 25 stycznia 2022 at 16:30

    Since COVID-19, we’ve witnessed a remarkable transformation as more companies go digital to run their business from anywhere. While digital transformation has enabled so many companies to innovate in their service offerings, it has also introduced a new challenge: ensuring availability and uptime of those services. The reality is that a service disruption is inevitable. The post Build Customer Trust with Customer Service Incident Management appeared first on Salesforce Admins.

  • 3 Tips for Setting Up Your First Flow with MuleSoft Composer
    by Jennifer Cole on 24 stycznia 2022 at 16:30

    As an #AwesomeAdmin, I love Flow. Salesforce Flow that is. With its flexibility and powerful actions, it turns non-coding awesome admins like me into rockstars in the face of our businesses. So, when MuleSoft Composer for Salesforce hit the scene, introducing itself as an admin-level solution to integrate systems, looking and feeling like Salesforce Flow, The post 3 Tips for Setting Up Your First Flow with MuleSoft Composer appeared first on Salesforce Admins.

  • 10 New Ideas on the Product Roadmap Admins Will Love
    by Katherine Reavey on 21 stycznia 2022 at 15:30

    The IdeaExchange is where you can share ideas with the Trailblazer Community and Salesforce Product Managers. Use your voice to shape Salesforce products by posting and upvoting ideas throughout the year, and prioritizing top ideas three times a year. During each 2-week Prioritization cycle — typically in January, May, and September — we give anyone The post 10 New Ideas on the Product Roadmap Admins Will Love appeared first on Salesforce Admins.

  • New Admin 201 Classes with Mari Greenberg and Kevin Corcoran
    by J. Steadman on 20 stycznia 2022 at 13:00

    This episode of the Salesforce Admins Podcast features Mari Greenberg, Principal Delivery and Content Lead, Analytics, and Kevin Corcoran, Senior Applications Instructor, both at Salesforce. They’re here to get us up to speed on the new Admin 201 class at Trailhead Academy. You should subscribe for the full episode, but here are a few takeaways The post New Admin 201 Classes with Mari Greenberg and Kevin Corcoran appeared first on Salesforce Admins.

  • Essential Habits for Salesforce Admins Is Now a Trailhead Badge
    by mikegerholdt on 19 stycznia 2022 at 16:00

    I have been talking about the importance of habits since 2011. As the Salesforce Admin role has grown, its essential habits have also evolved. You may have heard about these habits at a World Tour event, Dreamforce, on YouTube, or most recently on Trailhead LIVE. But starting this month, this content is now available on The post Essential Habits for Salesforce Admins Is Now a Trailhead Badge appeared first on Salesforce Admins.

  • Jen’s Top Spring ’22 Release Features
    by Jennifer W. Lee on 18 stycznia 2022 at 16:30

    Get ready for Spring ’22 I’m not much of a winter person. In fact, I’m always cold (BTW, I have all the heated products), so I’m okay with us fast-forwarding to warmer times by jumping to spring! Yes, folks. It’s THAT time of year again when we get new features added to our Salesforce orgs! The post Jen’s Top Spring ’22 Release Features appeared first on Salesforce Admins.

  • Being a Dev with Stephan Chandler-Garcia and J. Steadman
    by J. Steadman on 13 stycznia 2022 at 13:00

    For this week’s episode of the Salesforce Admins Podcast, J. Steadman hosts a conversation with Stephan Chandler-Garcia, Lead Developer Advocate at Salesforce. We learn how to navigate a world where roles overlap as well as how to bring more vulnerability into your collaborations. Join us as we talk about Salesforce roles as a spectrum, being The post Being a Dev with Stephan Chandler-Garcia and J. Steadman appeared first on Salesforce Admins.

  • How I Solved This: Dynamically Share Records for Multiple Objects
    by Tom Hoffman on 12 stycznia 2022 at 16:30

    Welcome to another “How I Solved This.” In this series, we do a deep dive into a specific business problem and share how one #AwesomeAdmin chose to solve it. Once you learn how they solved their specific problem, you’ll be inspired to try their solution yourself! Watch how Tom Hoffman, Practice Director with Spark Orange, The post How I Solved This: Dynamically Share Records for Multiple Objects appeared first on Salesforce Admins.